Thin Client

Service Web Link: http://www.csu.edu.au/division/dit/services/service-catalogue/thin-client/

Description: Thin client services for all CSU staff

Details: Thin client services allow access to CSU software both on and off campus. DIT provide a thin client services for all staff and students. The student service is used to provide access to teaching software for distance students.

Service Availability: 24 Hours a Day - 7 Days a Week

Support Availability: 8am to 6pm - Business Days + Oncall

Service Inquiry Via: Service Desk

Charge for Service: None

Service Status: Current

Service Includes: The support of the thin client services

Service does not Include: Support of the remote equipment to access the service UNLESS it is a CSU owned and imaged computer

CSU Owner of Service: DIT

Service Supplied to: Academic Staff, Administrative Staff, Research Staff,

Service Grades: None

Resolution Timeframe: Next Business Day

Feedback: Service Desk

Training: Limited: IT support officers, IT trainers