Hosting Administration Applications (Tier 3)

Description: We provide support for some minor applications

Details: DIT supports a number of minor applications not critical to CSU. These include the guide to Australia and the Vehicle booking system

Service Availability: 24 Hours a Day - 7 Days a Week

Support Availability: 8am to 6pm - Business Days

Service Inquiry Via: Service Desk

Charge for Service: By Agreement

Service Status: Current

Service Includes: support, maintenance, backup

CSU Owner of Service: depends on application

Service Supplied to: Academic Staff, Administrative Staff, Research Staff, Undergraduates, Postgraduates, Prospective Students, Alumni, Associated Bodies, General Public

Service Grades: none

Resolution Timeframe: One Week

Feedback: Service Desk

Training: no