Collaboration Services and Tools

Description: Provision of instant messaging and other 'presence' technologies

Details: We provide access to Microsoft Office Communicator from Windows based computers.

Service Availability: 24 Hours a Day - 7 Days a Week

Support Availability: 8am to 6pm - Business Days

Service Inquiry Via: Service Desk

Service Documentation: DIT web site

Service Status: Current

Service Includes: Microsoft Office Communicator on Windows based computers for staff

Service does not Include: Not available to students, no support for Macintosh computers or any other messaging software (eg. MSN)

CSU Owner of Service: All DIT

Service Supplied to: Academic Staff, Administrative Staff, Research Staff,

Service Grades: No

Feedback: Service Desk

Training: No specific courses on these tools