University Council Support

Description: Computer support for members of University council

Details: DIT are required to provide a PC and support for members of the Univesity council

Service Availability: 8am to 6pm - Business Days

Support Availability: As per Individual Agreement

Service Inquiry Via: Service Desk

Charge for Service: none - (costs?)

Service Status: Current

Service Includes: Phone assistance (via service desk) and if required limited on-site support through negotiation

Service does not Include: Work not specifically related to University Council eg., computer support

CSU Owner of Service: University Council

Service Supplied to: Administrative Staff,

Service Grades: None

Resolution Timeframe: na

Feedback: Service Desk

Training: Can be made available on request