Records Management

Service Web Link: http://www.csu.edu.au/division/dit/records/

Description: Provision of advice, training and monitoring in relation to Records Management and TRIM at CSU.

Details: CSU uses a records management software system known as TRIM to support its corporate recordkeeping needs. TRIM sits beside the Banner Student System, the Banner Finance System and the Alesco Human Resources system and plays the key role in maintaining the Universities Corporate records.

Service Availability: 8am to 6pm - Business Days

Support Availability: 9am to 5pm - Business Days

Service Inquiry Via: Service Desk

Charge for Service: Free

Service Documentation: More information and documentation in relation to Records Management and TRIM at CSU can be found at http://www.csu.edu.au/division/dit/records/

Service Status: Current

Service Includes: Advice/training in relation to Records Management Advice/training in relation to Archiving Advice/training in relation to Destruction of Records Advice/training in relation to TRIM

Service Supplied to: Academic Staff, Administrative Staff, Research Staff, Alumni,

Service Grades: No

Resolution Timeframe: within 1 day

Feedback: Direct

Training: Yes request to service desk - web site provides guides