Calendar/Appointment Services

Description: Provision of calendar services (meetings, appointments)

Details: The Microsoft Outlook application provides calendar services that allow staff to co-ordinate meetings, appointments and Video conferences

Service Availability: 24 Hours a Day - 7 Days a Week

Support Availability: 8am to 6pm - Business Days + Oncall

Service Inquiry Via: Service Desk

Charge for Service: No charge

Service Documentation: Online website

Service Status: Current

Service Includes: Outlook calendar (Outlook software and Web version)

Service does not Include: Not available to students, no support Macintosh computers or un-approved devices eg., Mobile phones with calendar functions.

CSU Owner of Service: All staff

Service Supplied to: Academic Staff, Administrative Staff, Research Staff,

Service Grades: No

Resolution Timeframe: Four Hours

Feedback: Service Desk

Training: Yes through IT training officers. Outlook training through knowledgebank