Wireless Network Services

Service Web Link: http://www.csu.edu.au/division/dit/services/service-catalogue/wireless/

Description: Wireless network services are provided to allow staff and students to access the CSU network and the Internet

Details: Major campus provide access points at various locations on campus to allow staff, visitors and students to access the csu network and internet. The service is based on standard 802.11g wireless protocols.

Service Availability: 24 Hours a Day - 7 Days a Week

Support Availability: Service Desk Hours

Service Inquiry Via: Service Desk

Charge for Service: Fixed

Service Documentation: DIT website

Service Status: Current

Service Includes: Wireless access for staff, students and legitimate visitors (eg., conference participants, adjunct staff, visiting academics)

Service does not Include: Access for all public is not provided. Users must be 'sponsored' by CSU staff to an associated cost centre. Not all of CSU is covered ie., selected locations only.

CSU Owner of Service: Dir. Operations

Service Supplied to: Academic Staff, Administrative Staff, Research Staff, Undergraduates, Postgraduates, Prospective Students,

Resolution Timeframe: Next Business Day

Feedback: Service Desk

Training: Limited on connectivity only through service desk